Website Privacy & Cookies Policies

PRIVACY & COOKIE POLICY
KB Oil DMCC ("KB Oil", "we", "our", "us”) respects the privacy rights of its online visitors ("you", "your", "yours") and recognises the importance of protecting the information collected about them. We have adopted a [group wide] Privacy & Cookie Policy that guides how we collect, store, and use the information that you provide us with. [As part of our commitment to your privacy rights and security, our website, https://www.kb-oil.com/ (“Website”) has been certified by Sectigo Limited (https://sectigo.com/CPS).


The following information is provided by KB Oil to enable our online visitors to be fully informed of our Privacy Policies. By visiting KB-OIL.COM, you are accepting and consenting to the practices described in this Privacy & Cookie Policy and our Terms and Conditions (see here www.kb-oil.com/pcp)
If you are under 16, we require that you inform a parent or guardian about the terms of this Privacy & Cookie Policy and our Terms and Conditions and obtain their agreement and consent to the terms of this Privacy & Cookie Policy and our Terms and Conditions, as well as your use of our Website.

 

THIRD PARTIES
Our Website may contain links to and from websites belonging to other companies or organisations.
This Privacy & Cookie Policy does not apply to websites maintained by other companies or organisations to which we link and KB Oil is not responsible for any personal information you submit to third parties via our Website. If you follow any link to another website, that website may have its own privacy policy. We do not accept any liability or responsibility for the privacy policies of third parties. We recommend that you read the privacy policies of such other companies or organisations before submitting any personal details.

 

WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?
KB Oil collects personal information about you in various ways when you visit our Website, or submit an inquiry to us. By using our Website, you are consenting to the collection of your personal data.
In visiting our Website, we may collect some or all of the following information:
Information about you which you have provided to us by filling in forms on our Website or by corresponding with us by phone or in writing (including by email. This information may include, for example, your name, title, address, e-mail address, phone number, location, or details about your business or other activities for which you require our goods or services.

Information about your visit to our Website. This may include such technical information such as, for example, the IP address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, and details of the operating system and platform that you use. Additional information that we may collect includes page response times, download errors, length of visits to certain pages on our Website, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from pages on our Website.

 

WHAT ABOUT COOKIES?
Our Website uses cookies. A cookie is a very small data file that a website asks your browser to store on your computer or mobile device. A cookie allows our Website to "remember" your actions or preferences when you visit our Website in the future. A cookie may transmit information via your browser in order to authenticate or identify either the computer (for example, via the IP address) or the user.
Additionally, cookies may contain other information such as registration data or user preferences. When our servers receive a request from a computer which stores a cookie from our Website, our servers can use the information stored in the cookie in combination with the information which we store on our servers.
There are four types of cookies:

 

Website functionality cookies
These cookies enable you to browse our Website and use our features.

Website analytics cookies
We use these cookies to measure and analyse how our visitors use our Website. This allows us to continuously improve our Website and your experience.

User preference cookies
When browsing, our Website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you

Targeting cookies or advertising cookies
These cookies are used to deliver advertisements (when used) that are relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.
By using our Website you agree that we can place these types of cookies on your device and access them when you visit our Website in the future.

 

HOW DO I DELETE OR REJECT COOKIES?
You can delete cookies at any time. If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Information on deleting, rejecting or controlling cookies is available at https://allaboutcookies.org/. Please note that by deleting our cookies or disabling or rejecting future cookies you may not be able to access certain areas or features of our Website, or certain functions may not work correctly.
If you use our Website without deleting or rejecting some or all cookies, you agree that any cookies you have not deleted or rejected may be placed by us on your computer or on your device.


HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH
We may use your personal information to provide you with information relating to the products and services which we offer. Your personal information may be shared with other trading divisions within KB Oil. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We do not sell your details to third party marketing companies.


We may also use your personal information to administer and assist us in the operation of our Website. This may include, for example, troubleshooting, data analysis, testing, research, statistical and survey purposes, or to ensure that our Website is displayed in relevant format for your browser, platform, or operating system.
We do collate information about our Website traffic and other commercial information which we may pass on to third parties, but this information does not include any information which can identify you personally.


Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor Website visitor patterns so we can consistently improve our Website design to better meet our visitors' needs.
From time to time, we may employ third party business partners to collect personal information on our behalf. We may also share your data with third party business partners to provide you with targeted advertising. In such cases, these third parties will be subject to confidentiality agreements and instructed by us to comply with applicable data protection law.


MARKETING OPT-IN AND OPT-OUT PROVISION
When you register on our Website, or use the ‘Contact Us’ option on our Website here https://www.kb-oil.com/contact, you will be given the opportunity to opt-out of subscribing to our regular update service which may send you:
(i) Email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions.
(ii) Direct mail alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions.
Marketing communications you subscribe to will only be sent by us.
At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail. To opt out of direct mail service or updates, please contact KB Oil on +971 (0) 45 542 783 or by email at info@kb-oil.com.
HOW YOU CAN ACCESS AND IF NECESSARY, CHANGE THE PERSONAL INFORMATION KB OIL MAINTAINS
If for any reason you are concerned that the personal information held by KB Oil is not correct, you have the right to have this personal information changed or corrected.  


Should you wish to change or correct any personal information that KB Oil holds on you, please contact the KB Oil Data Protection Officer on joy.delacruz@kb-oil.com.
SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION
We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the personal information you have provided to us.
Where required, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use.
In addition, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal information in accordance with the applicable data protection laws.


CHANGES TO OUR PRIVACY AND COOKIE POLICY
We reserve the right, in our sole discretion, to amend this Privacy & Cookie Policy at any time and without providing prior notice to you. However, if we amend this Privacy and Cookie Policy, then we will update it on our Website. You should periodically visit this page from time to time to ensure that you agree with our current Privacy and Cookie Policy.


WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS
If you require further information about our Privacy & Cookie Policy, or have any questions, comments or concerns, please contact us at info@kb-oil.com.
You may also write to us at:
KB Oil DMCC
Office 2608 (2609, 2610),
26th Floor,
Jumeirah Bay X-2 Tower,
Cluster X,
Jumeirah Lakes Tower,
Dubai,
United Arab Emirates


You may also contact the KB Oil Data Protection Officer on joy.delacruz@kb-oil.com.


GOVERNING LAW AND DISPUTE RESOLUTION
This Privacy & Cookie Policy is governed by and construed in accordance with the laws of the United Arab Emirates as applied in the Emirate of Dubai.
In the event of any dispute between you and us, we will first attempt to resolve the dispute amicably and in good faith. If that is not possible, either we or you may refer the dispute to be finally settled exclusively by the Dubai courts.